Cookie Policy
About us
Ezetop Unlimited Company, which operates under the trade name of Ding ("Ding" or "we") is the company that controls www.ding.com, its subsidiary sites (including www.ezetop.com and www.recargasacuba.com) and Ding applications for associated mobile devices, present and future ("Applications") and provides recharge services (as well as services available in the Applications from time to time) ("Services"). Our company is registered in Ireland with the number 422514 and our registered office is at the following address: 3 Shelbourne Buildings, Crampton Avenue, Shelbourne Road, Ballsbridge, Dublin 4, D04 C2Y6 (Ireland). Our VAT number is 9576713i. RecargasACuba is a registered trade name of Ding.
All correspondence related to any Ding company should be sent to the following address: 3 Shelbourne Buildings, Crampton Avenue, Shelbourne Road, Ballsbridge, Dublin 4, D04 C2Y6 (Ireland).
How to get in touch with Ding
If you have any questions about this cookie policy or any other issue, or if you have any complaints, our customer service team is here to help. Contact us in any of the following ways:
- By email: [email protected]
- In live chat: click Support in the lower right corner of this page
What is Ding's cookie policy?
At Ding, we always respect the privacy and personal information of our clients, and we take this matter very seriously. We have made a great effort to achieve the trust of our customers and maintain it is our top priority. That is why we fulfill the obligations established by data protection laws. We want you to know exactly how we use cookies in the Applications. We recommend that you read this cookie policy carefully.
Can Ding change its cookie policy?
Any changes made to Ding's cookie policy will be published clearly in our Applications. We do so because we want our clients to know exactly what information we collect, how we use it and, where appropriate, under what circumstances we may disclose it.
What is a cookie?
A cookie is a small text file with letters and numbers that is stored on your computer, tablet, mobile phone or other device. A cookie allows applications to distinguish your device from other users.
Why do we use cookies?
We use cookies to be able to remember details of your visits to the Applications. Among other data, we collect technical information about your visits; for example, the time of the first and last visit, session identifiers and device identity information. This helps us to offer you a quality experience when you use the Applications and allows us to improve them.
Do cookies contain my personal data?
In general terms, cookies do not contain personal data unless you have provided that information to the Applications.
What type of cookies do the Applications use and for what purpose?
The Applications use the cookies indicated below. The expiration date varies; Some expire within a few days, and others after two years.
| Type of cookie | Purpose | More information |
| Strictly necessary cookies | These cookies are essential for you to browse the Applications and use their features. | These cookies allow you to keep the session open for the duration of your visit to the Applications and carry out actions without having to log in again. |
| Functional cookies | These cookies help us offer you a better experience when you use the Applications. | These cookies allow Applications to remember certain details about the options you select, for example: the language in which you are using the Applications, social media login data, your last session login data (with the option "Remember me"), live chat session identifiers and information about the browser and the device used to prevent fraud. |
| Analytics Cookies | These cookies allow us to evaluate the use that visitors make of the Applications. They help Ding improve the operation of these Applications. | These cookies collect information anonymously, including the number of visitors to the Applications. They also allow us to calculate the time you use the Applications and know how you got to them. |
Ding websites also use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies to help Ding analyze the way users use websites.
If you consent to the use of cookies on our websites, the information generated by the Google Analytics cookie about your use of the websites (including your IP address) will be transmitted and stored on Google servers in the United States. Google will use this information in order to evaluate your use of websites, prepare activity reports for website operators and provide other services related to website activity and Internet use.
You can find more information about Google Analytics here https://support.google.com/analytics/topic/2919631.
What kind of cookies do applications use for mobile devices?
In addition to the information you provide explicitly, Ding mobile device applications collect usage, behavior, analysis and troubleshooting information (lock notifications). This information includes advertising identifiers for iOS and Android, which are used to know how the user initially found the application (for example, through which advertising campaign) and to perform analysis of the application.
Ding applications use Google Analytics for Firebase and Firebase Crashlytics bug reports to collect this information. More information about Google Firebase is here: https://firebase.google.com/ and here about the type of data collected: https://support.google.com/firebase/answer/6318039. You can also get general information about Google’s privacy policy here: https://policies.google.com/privacy?hl=en-419.
Can cookies be blocked or deleted?
Yes, you can do it if you wish. Please note that if you decide not to accept cookies, some features of the Applications may not work.
How are cookies disabled?
Most browsers accept cookies automatically, but you can usually change your browser settings so that cookies are not saved. Please note that if you disable cookies, it will be a limitation of the service we can offer and may affect your visitor experience. You can change your browser settings to stop accepting cookies or to notify you before accepting a cookie from the Applications you visit. Our system will automatically issue cookies when you log in to the Applications unless you have modified your browser settings to reject cookies. www.allaboutcookies.org provides simple instructions on how to manage cookies in different types of web browsers.
If you do not want to have these cookies on your device, you can change the cookie settings at any time in the browser settings. Here we provide links to several of the most popular browsers where you can get instructions to view and disable cookies.
To block Google Analytics cookies specifically, you can install the "Google Analytics browser disable plug-in" provided by Google here: https://tools.google.com/dlpage/gaoptout?hl=en